A friendlier screen when you're offline
If you've used StationView before and lose signal, you'll see our offline screen with a retry button—not the browser's generic error page.
What changed
When your connection drops, StationView now shows the familiar error mascot with a clear offline message and a Retry button instead of leaving you on the browser's blank no-connection page. If you reopen the app without signal after visiting once online, the same screen loads from cache.
Why it matters
On platforms and in tunnels, signal comes and goes. You still need to know the app is there and how to try again—not stare at Safari's unhelpful error page.
Who benefits
Mobile passengers who reopen StationView or lose signal mid-visit, especially on iPhone and other phones with patchy coverage.
Affected regions & features
uk, fr, ch, be, de, nl, fi, jp, london-underground, global