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Ask Ringo is clearer, safer, and more itself

Ringo now has a distinct StationView voice, tighter limits on automated parsing, and stronger guards against misuse of the AI behind the scenes.

What changed

Ringo speaks like StationView's UK rail guide in the chat, and questions are processed with stricter safety checks and fair-use limits so the service stays reliable for everyone.

Why it matters

You get a consistent, passenger-focused helper without the chat turning into a general-purpose bot or being easy to hammer with abuse.

Who benefits

Anyone using Ask Ringo on the UK site.

Affected regions & features

uk