CrossCountry punctuality & performance

Overview

CrossCountry is a long distance operator in Great Britain. For January to March 2026, the operator recorded a PPM of 78.1%, placing it 21 of 24 operators in the ORR data — 9.0 percentage points below the network average of 87.1%. Cancellation score for the period was 7.9%.

PPM measures whether CrossCountry trains complete their booked journeys on time at the final destination. The metric is widely used in industry reporting and is comparable across operators within the same sector classification, though long-distance services are measured against a ten-minute window rather than five.

Passengers on CrossCountry services can use StationView live departure boards to check today's trains at major stations. Official ORR statistics summarise historical performance; live boards show current delays, cancellations, and platform information for individual services.

Data period: January to March 2026. Source: Office of Rail and Road passenger rail performance statistics.

Frequently asked questions

What is CrossCountry's punctuality?

For January to March 2026, CrossCountry recorded a PPM of 78.1%, ranking 21 of 24 UK operators in the ORR data.

Is CrossCountry reliable?

CrossCountry operates in the Long Distance sector. Its PPM of 78.1% compares to a Great Britain average of 87.1% for the same period. Reliability depends on your route and time of travel — check live departures for today's services.

Where does this data come from?

Statistics are from the Office of Rail and Road (ORR) passenger rail performance release for January to March 2026. StationView presents the official figures in a readable format and links to live departure boards.