Heathrow Express punctuality & performance
- PPM (on time at destination)
- 88.2%
- Rank
- 9 of 24
- Cancellation score
- 4.5%
- Sector
- Open Access
- vs GB average
- +1.1 pp
Overview
Heathrow Express is a open access operator in Great Britain. For January to March 2026, the operator recorded a PPM of 88.2%, placing it 9 of 24 operators in the ORR data — 1.1 percentage points above the network average of 87.1%. Cancellation score for the period was 4.5%.
PPM measures whether Heathrow Express trains complete their booked journeys on time at the final destination. The metric is widely used in industry reporting and is comparable across operators within the same sector classification, though long-distance services are measured against a ten-minute window rather than five.
Passengers on Heathrow Express services can use StationView live departure boards to check today's trains at major stations. Official ORR statistics summarise historical performance; live boards show current delays, cancellations, and platform information for individual services.
Data period: January to March 2026. Source: Office of Rail and Road passenger rail performance statistics.
Nearby rankings
| Rank | Operator | PPM |
|---|---|---|
| 9 | Heathrow Express | 88.2% |
| 7 | Elizabeth line | 89.8% |
| 8 | ScotRail | 89.7% |
| 10 | Southeastern | 84.6% |
| 11 | TransPennine Express | 84.1% |
Live departures at major stations
Frequently asked questions
What is Heathrow Express's punctuality?
For January to March 2026, Heathrow Express recorded a PPM of 88.2%, ranking 9 of 24 UK operators in the ORR data.
Is Heathrow Express reliable?
Heathrow Express operates in the Open Access sector. Its PPM of 88.2% compares to a Great Britain average of 87.1% for the same period. Reliability depends on your route and time of travel — check live departures for today's services.
Where does this data come from?
Statistics are from the Office of Rail and Road (ORR) passenger rail performance release for January to March 2026. StationView presents the official figures in a readable format and links to live departure boards.